Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

In Rickmansworth vouchers are available from: Citizens Advice Bureau, 3 Rivers Council- housing dept and Children’s Centre

1. Get in touch with us.

If you call, text or email our foodbank we can talk through your situation and put you in touch with a relevant local agency. We typically respond to calls and texts on the same day. We typically respond to email within 2-3 days. If you need urgent help, please call or text us.

2. Arrange a visit to the referral agency.

The referral agency will discuss your situation and supply you with a foodbank voucher where appropriate. During on-going restrictions due to covid, arranging a face to face consultation with referral agencies may be difficult, so alternatively phone three rivers council at 01923 776611 or citizens advice bureau at 01923 293136 to discuss your situation. If applicable, they can arrange for an electronic referral to the foodbank to be made which will enable you to collect food from the foodbank.

If you can’t afford food, you can call 0344 411 1444 to speak to Rickmansworth Citizens Advicea referral agency partner of Rickmansworth Foodbank about getting a voucher. Please note this number is for people who do not have enough money for food – if you are a local organisation or charity that works with people who might need the food bank, please contact us directly.. If you have any questions, please contact the food bank on the number on our contact us page. 

3. Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.

Need Urgent Help?

Please call or text us. We typically respond on that day.

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